Tasting Room Attendant/Customer Service Representative

 
 

sip. Wine Bar is a self- serve wine bar in historic downtown Tinley Park, IL on the busy & popular Oak Park Avenue opening in January of 2020, with private event openings as soon as November 2019.

 

Our tasting room attendants are essential to the success of the sip. Wine Bar team! Attendants are responsible for ensuring guests enjoy their experience at sip. Wine Bar and contributing to restaurant set-up and breakdown. A unique and varied role, Tasting Room Attendants are responsible for providing wine tastings, handling retail sales, assisting with Wine Club Member activities, answering calls, and overseeing dining room and carry-out orders. From the wine education and company training they will receive from us, the Tasting Room Attendant will share with our guests  their knowledge of our wines, products, and company. Tasting room attendants are tasked with ensuring prompt, quality care of all customer needs and concerns. Our Tasting Room Attendants create wonderful experiences and education for our guests in our tasting room. 

 

Responsibilities include: efficient navigation of the Point-of-Sale system, overseeing carryout orders, running food, fulfilling guest requests, basic table services, sanitation, organization and proper food handling. Tasting room attendants must be able to follow standard operating procedures outlined by sip. Management. Applicants must be prepared to report to work as scheduled and punch in on the time clock in full uniform, ready to work no earlier than 5 minutes prior to shift. Tasting room attendants must maintain a professional appearance at all times and perform other duties as assigned.

 

Teamwork is essential and is what we’re all about at sip.!

 

Requirements

 

Must represent the sip. management’s vision and values

At least 21 years of age

Hard-working, team player

Loves customer service!

Passion for people, wine, food and service!

Outgoing personality with excellent interpersonal skills

Good computer skills 

Ability to stand and walk for up to 10 hours per day

Ability to lift and carry up to 40 pounds

Ability to exert fast-paced mobility for periods of up to 6 hours in length

Ability to perform basic mathematical calculations; basic reading, listening and speaking skills

Ability to work flexible shifts and schedules, inclusive of weekends and some holidays

Ability to communicate clearly with customers, managers, and team members

Must be able to read, write, and understand English

Food handler certificate

Ability to work calmly and effectively under pressure in a fast-paced environment

Ability to perform essential functions to sip.’s standards with reasonable accommodation

Certified in responsible alcohol service (where required by state, city, or municipality), sip. Wine Bar will help provide if needed

Experience in a casual dining or upscale dining environment or retail sales preferred

Experience in a wine environment or equivalent preferred

Basset certified 

sip. Wine Bar  is an Equal Opportunity Employer.

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